Parent Concerns

Concerns raised by parents/guardians about school district personnel should be resolved as quickly as possible. Therefore, parents of guardians of students in the PAUSD are urged to discuss their concerns directly with the employee(s) in question when concerns surface.

If the concern is not resolved with the employee(s) at this first level, the parent/guardian should then put the concern in writing and direct it to the employee's immediate supervisor, the principals at the elementary school, the instruction supervisor and the principal at the secondary level. The immediate supervisor shall give a copy of the document to the employee(s) and shall review the concern with the employee(s) to attempt a resolution of the matter. If the concern is not put into writing at this stage (second level), the district will be unable to respond.

If the concern in put into writing, the supervisor shall respond in writing within ten (10) working days of receipt of the document. The response shall be directed to the employee(s), the parent/guardian and at the secondary level, the the principal, and shall state the proposed resolution.

If the resolution is unsatisfactory, the parent/guardian may request that the matter (including initial document and the supervisor's response) be forwarded to the Superintendent or his/her designee. This request must also be in writing. The Superintendent or his/her designee shall respond in writing with his/her resolution of the concern within twenty (20) working days after receipt of the written request (and documentation).

Appeals of the Superintendent's decision may be made to the Board of Education.

Education Code, Section 351610.5